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Whether on vacation

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or traveling for business,

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hotel guests depend on

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the ability of lodging managers

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to ensure they have a pleasant stay.

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Lodging managers have a lot to do,

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such as inspecting guest rooms

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and public areas, training staff,

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and taking care of bookkeeping.

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When a plumbing disaster occurs

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or bad weather causes cancellations,

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these managers keep lodging operations

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running.

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There are different types of lodging managers:

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general managers oversee the work

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of several department managers…

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revenue managers focus on

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managing finances,

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including room sales and reservations…

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while front office managers

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coordinate reservations

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and direct front desk staff.

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Convention service managers

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represent all hotel services

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from accommodations and catering,

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to providing screens and projectors

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for groups organizing conferences,

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meetings, and special events.

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Managers may be on call 24/7

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and may have to work evenings,

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weekends, or holidays.

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They work at lodgings ranging from

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hotels with 1,000 guests…

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to exclusive resorts…

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to intimate bed and breakfasts,

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remote country inns, urban youth hostels,

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and casual camps.

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Some lodging managers live on site.

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Many applicants qualify

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with a high school diploma

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and several years’ hotel work experience,

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but most large hotels expect applicants

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to have a bachelor’s degree

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in hospitality or hotel management.

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Hotels with fewer services

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accept applicants with an associate’s degree

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or certificate in hotel management

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or operations.