WEBVTT 1 00:00:01.533 --> 00:00:03.666 Many people involved in legal disputes 2 00:00:03.666 --> 00:00:05.632 prefer to resolve their differences 3 00:00:05.633 --> 00:00:07.633 in a meeting room instead of court… 4 00:00:07.633 --> 00:00:10.233 to save costs or maintain a more informal, 5 00:00:10.233 --> 00:00:12.266 flexible atmosphere. 6 00:00:12.266 --> 00:00:14.932 Arbitrators, mediators, and conciliators 7 00:00:14.933 --> 00:00:17.433 facilitate dialogue between disputing parties… 8 00:00:17.433 --> 00:00:19.099 to help resolve conflicts 9 00:00:19.100 --> 00:00:21.000 without entering a court room. 10 00:00:21.000 --> 00:00:23.333 Arbitrators, mediators, and conciliators 11 00:00:23.333 --> 00:00:26.333 hold private hearings to clarify the issues 12 00:00:26.333 --> 00:00:28.833 and interests of all involved, 13 00:00:28.833 --> 00:00:30.599 and encourage parties to find areas 14 00:00:30.600 --> 00:00:32.166 of mutual agreement. 15 00:00:32.166 --> 00:00:33.599 Though closely related, 16 00:00:33.600 --> 00:00:35.633 the three work somewhat differently: 17 00:00:35.633 --> 00:00:37.799 Arbitrators hear and decide disputes. 18 00:00:37.800 --> 00:00:40.266 They are usually attorneys, retired judges, 19 00:00:40.266 --> 00:00:42.266 or business professionals with expertise 20 00:00:42.266 --> 00:00:44.099 in a particular field. 21 00:00:44.100 --> 00:00:45.800 Their cases may be legally 22 00:00:45.800 --> 00:00:47.200 —or voluntarily— 23 00:00:47.200 --> 00:00:49.233 referred for arbitration. 24 00:00:49.233 --> 00:00:50.899 Mediators are neutral parties 25 00:00:50.900 --> 00:00:52.333 who facilitate discussions 26 00:00:52.333 --> 00:00:54.399 to reach a satisfactory agreement. 27 00:00:54.400 --> 00:00:55.900 If no agreement is reached… 28 00:00:55.900 --> 00:00:57.733 they may choose different options… 29 00:00:57.733 --> 00:00:59.533 often the court system. 30 00:00:59.533 --> 00:01:01.699 Conciliators are similar to mediators, 31 00:01:01.700 --> 00:01:03.466 except that they typically meet 32 00:01:03.466 --> 00:01:04.899 with the parties separately, 33 00:01:04.900 --> 00:01:06.733 and then make recommendations. 34 00:01:06.733 --> 00:01:09.099 Most arbitrators, mediators, and conciliators 35 00:01:09.100 --> 00:01:11.700 work full time, in either legal services, 36 00:01:11.700 --> 00:01:13.966 government, or non-profit organizations, 37 00:01:13.966 --> 00:01:15.499 and may travel to different sites 38 00:01:15.500 --> 00:01:17.033 for negotiations. 39 00:01:17.033 --> 00:01:18.899 Most people who work in these fields 40 00:01:18.900 --> 00:01:20.900 have education in another field, 41 00:01:20.900 --> 00:01:23.300 such as law or business management, 42 00:01:23.300 --> 00:01:25.233 or experience in an industry 43 00:01:25.233 --> 00:01:27.099 related to the dispute. 44 00:01:27.100 --> 00:01:28.833 Advanced degrees or certificates 45 00:01:28.833 --> 00:01:31.099 in dispute or conflict resolution 46 00:01:31.100 --> 00:01:34.100 may qualify candidates for some positions.