Many people involved in legal disputes
prefer to resolve their differences
in a meeting room instead of court…
to save costs or maintain a more informal,
flexible atmosphere.
Arbitrators, mediators, and conciliators
facilitate dialogue between disputing parties…
to help resolve conflicts
without entering a court room.
Arbitrators, mediators, and conciliators
hold private hearings to clarify the issues
and interests of all involved,
and encourage parties to find areas
of mutual agreement.
Though closely related,
the three work somewhat differently:
Arbitrators hear and decide disputes.
They are usually attorneys, retired judges,
or business professionals with expertise
in a particular field.
Their cases may be legally
—or voluntarily—
referred for arbitration.
Mediators are neutral parties
who facilitate discussions
to reach a satisfactory agreement.
If no agreement is reached…
they may choose different options…
often the court system.
Conciliators are similar to mediators,
except that they typically meet
with the parties separately,
and then make recommendations.
Most arbitrators, mediators, and conciliators
work full time, in either legal services,
government, or non-profit organizations,
and may travel to different sites
for negotiations.
Most people who work in these fields
have education in another field,
such as law or business management,
or experience in an industry
related to the dispute.
Advanced degrees or certificates
in dispute or conflict resolution
may qualify candidates for some positions.