“Keeping information organized
and getting things done”
could be the motto of information clerks
everywhere.
And they do work everywhere—
courts of law, hospitals, license offices,
airports… just about every business out there...
employs information clerks.
Information clerks process
many kinds of information
both online and in print.
They receive requests, orders,
and applications,
explain procedures, enter and retrieve data,
and file documents.
Some—such as front desk clerks—
interact with the public frequently,
and also handle fees and payments.
These clerks
often administer private information,
so integrity is an essential quality in this field.
They are also skilled
at using different office equipment
and have an excellent understanding
of data storage tools and procedures.
Although information clerks
are employed in many industries,
most work in government agencies,
hotels, and healthcare facilities.
While most work normal fulltime office hours,
part-time schedules are common
for file clerks and hotel clerks,
who also often work evenings,
weekends, and holidays.
For those clerks who deal
with dissatisfied customers,
positions can be stressful at times.
Clerks who work at airline ticket
—or shipping—counters
handle heavy luggage or packages,
sometimes up to 100 pounds.
Information clerks typically need
a high school diploma
and learn their skills on the job.
In some positions,
employers may prefer candidates
with college experience
or an associate’s degree.