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aboutthisdata:

Data in this report are from the U.S. Department of Labor's Bureau of Labor Statistics:

Current employment data are from the Occupational Employment and Wage Statistics, May 2022 estimates.

State employment projections are from Projections Central, Long-term Projections 2020-30, and State Labor Market Information offices.

National employment projections are from the Employment Projections, 2022-32.

Employment concentration data are from the Occupational Employment and Wage Statistics, May 2022 estimates.

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      Projected Employment for Customer Service Representatives in UNITED STATES

      View Table : View Chart : View Map

      National Employment Percent
      Change      		 Projected
      Annual
      Job
      Openings*
      2023 2033
      United States 2,954,600 2,805,800 -5% 365,300
      State Employment Percent
      Change      		 Projected
      Annual
      Job
      Openings*
      2022 2032
      Texas 310,200 334,330 +8% 45,700
      Florida 253,660 258,690 +2% 34,910
      California 199,900 193,500 -3% 25,780
      Arizona 107,740 114,640 +6% 15,620
      Pennsylvania 121,440 114,830 -5% 15,210
      Illinois 117,110 114,000 -3% 15,210
      Georgia 106,700 110,110 +3% 14,900
      Ohio 105,130 97,690 -7% 12,880
      North Carolina 91,840 91,730 -0% 12,320
      Michigan 82,570 76,100 -8% 10,010
      Washington 59,290 66,220 +12% 9,810
      Tennessee 67,350 71,860 +7% 9,800
      Virginia 72,120 67,340 -7% 8,890
      Wisconsin 63,540 61,990 -2% 8,280
      New Jersey 65,160 61,760 -5% 8,180
      South Carolina 57,060 60,120 +5% 8,180
      Minnesota 64,170 61,370 -4% 8,150
      Colorado 56,480 56,790 +1% 7,640
      Utah 50,380 53,670 +7% 7,320
      Indiana 55,160 52,510 -5% 6,970
      Missouri 51,700 50,460 -2% 6,740
      Maryland 45,700 44,050 -4% 5,860
      Kentucky 36,960 36,040 -3% 4,810
      Nevada 33,100 34,860 +5% 4,740
      Oklahoma 35,670 34,820 -2% 4,650
      Alabama 34,720 34,000 -2% 4,540
      Kansas 33,840 32,100 -5% 4,260
      Connecticut 31,070 30,690 -1% 4,110
      Iowa 30,250 29,390 -3% 3,920
      Oregon 26,740 25,870 -3% 3,450
      Louisiana 27,040 25,450 -6% 3,370
      Puerto Rico 21,400 22,170 +4% 3,000
      Mississippi 21,320 21,330 +0% 2,870
      New Mexico 20,260 21,070 +4% 2,860
      Idaho 19,550 20,510 +5% 2,790
      Massachusetts 21,230 20,170 -5% 2,670
      Arkansas 19,980 18,930 -5% 2,510
      Nebraska 18,090 17,610 -3% 2,350
      New Hampshire 13,520 13,070 -3% 1,740
      West Virginia 12,140 12,630 +4% 1,710
      Rhode Island 10,690 10,290 -4% 1,370
      Maine 9,630 8,820 -8% 1,160
      South Dakota 7,910 7,860 -1% 1,050
      Delaware 7,400 7,140 -4% 950
      District of Columbia 5,870 5,710 -3% 760
      North Dakota 6,050 5,740 -5% 760
      Montana 5,100 5,180 +2% 700
      New York 150,950 156,230 +4% 530
      Vermont 3,900 3,790 -3% 510
      Alaska 2,890 3,060 +6% 420
      Wyoming 1,870 1,910 +2% 260
      Guam 940 950 +1% 120
      Virgin Islands 330 310 -6% 40
      American Samoa No Data Available No Data Available No Data Available No Data Available
      Hawaii No Data Available No Data Available No Data Available No Data Available
      Northern Mariana Islands No Data Available No Data Available No Data Available No Data Available

      *Projected Annual Job Openings refers to the average annual job openings due to growth and net replacement.