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Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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      Wages for Customer Service Representatives in ILLINOIS

      View National Data

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      Location Pay
      Period      		 2024
      10% 25% Median 75% 90%
      United States Hourly $14.75 $17.29 $20.59 $24.11 $30.16
      Yearly $30,690 $35,970 $42,830 $50,140 $62,730
      Illinois Hourly $15.45 $17.77 $21.59 $26.53 $32.55
      Yearly $32,140 $36,950 $44,910 $55,190 $67,710
      Chicago-Naperville-Elgin, IL-IN Metro Area Hourly $16.22 $18.18 $22.03 $27.01 $32.65
      Yearly $33,730 $37,820 $45,820 $56,180 $67,920
      St. Louis, MO-IL Metro Area Hourly $15.00 $17.51 $21.27 $25.07 $30.28
      Yearly $31,200 $36,420 $44,250 $52,140 $62,990
      Bloomington, IL Metro Area Hourly $14.09 $17.34 $19.97 $21.64 $27.52
      Yearly $29,310 $36,070 $41,530 $45,020 $57,240
      Rockford, IL Metro Area Hourly $14.34 $16.98 $19.64 $24.16 $30.23
      Yearly $29,840 $35,320 $40,840 $50,260 $62,870
      Kankakee, IL Metro Area Hourly $14.64 $16.58 $19.52 $22.95 $28.97
      Yearly $30,440 $34,480 $40,610 $47,730 $60,260
      Peoria, IL Metro Area Hourly $14.14 $16.58 $19.51 $23.11 $30.77
      Yearly $29,410 $34,490 $40,570 $48,060 $64,000
      West Central Illinois Balance of State Hourly $15.02 $16.96 $19.37 $23.13 $27.88
      Yearly $31,240 $35,270 $40,290 $48,100 $57,980
      Northwest Illinois Balance of State Hourly $14.72 $16.57 $19.23 $22.76 $28.72
      Yearly $30,620 $34,460 $40,000 $47,340 $59,740
      Champaign-Urbana, IL Metro Area Hourly $14.52 $17.00 $18.91 $23.11 $29.92
      Yearly $30,210 $35,350 $39,330 $48,060 $62,240
      Decatur, IL Metro Area Hourly $14.73 $16.88 $18.82 $22.99 $31.00
      Yearly $30,630 $35,110 $39,140 $47,830 $64,480
      Davenport-Moline-Rock Island, IA-IL Metro Area Hourly $14.15 $16.08 $18.54 $23.21 $29.02
      Yearly $29,440 $33,450 $38,550 $48,270 $60,370
      South Illinois Balance of State Hourly $14.80 $16.78 $18.48 $22.83 $27.77
      Yearly $30,780 $34,890 $38,430 $47,480 $57,760
      East Central Illinois Balance of State Hourly $14.00 $15.89 $18.40 $22.77 $28.31
      Yearly $29,120 $33,060 $38,280 $47,360 $58,870
      Springfield, IL Metro Area Hourly $14.26 $16.52 $18.35 $22.14 $27.46
      Yearly $29,650 $34,350 $38,160 $46,040 $57,110
      Cape Girardeau, MO-IL Metro Area Hourly $13.42 $15.59 $17.83 $21.47 $26.65
      Yearly $27,910 $32,430 $37,080 $44,660 $55,440
      Paducah, KY-IL Metro Area Hourly $13.31 $14.69 $16.86 $20.00 $23.72
      Yearly $27,680 $30,560 $35,060 $41,600 $49,330