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Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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      Wages for Customer Service Representatives in MASSACHUSETTS

      View National Data

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      Location Pay
      Period      		 2024
      10% 25% Median 75% 90%
      United States Hourly $14.75 $17.29 $20.59 $24.11 $30.16
      Yearly $30,690 $35,970 $42,830 $50,140 $62,730
      Massachusetts Hourly $17.36 $19.20 $23.11 $29.02 $34.75
      Yearly $36,100 $39,930 $48,060 $60,370 $72,280
      Boston-Cambridge-Newton, MA-NH Metro Area Hourly $17.41 $19.65 $23.59 $29.43 $36.08
      Yearly $36,200 $40,870 $49,060 $61,210 $75,040
      Massachusetts Balance of State Hourly $17.09 $18.30 $22.41 $28.38 $31.47
      Yearly $35,550 $38,060 $46,600 $59,030 $65,450
      Worcester, MA Metro Area Hourly $17.04 $18.67 $22.21 $27.23 $30.68
      Yearly $35,440 $38,820 $46,190 $56,630 $63,820
      Providence-Warwick, RI-MA Metro Area Hourly $16.60 $18.57 $21.97 $25.27 $30.30
      Yearly $34,540 $38,630 $45,710 $52,550 $63,020
      Springfield, MA Metro Area Hourly $16.69 $18.12 $21.83 $24.51 $29.18
      Yearly $34,720 $37,690 $45,410 $50,980 $60,680
      Barnstable Town, MA Metro Area Hourly $16.94 $18.34 $21.45 $26.32 $30.62
      Yearly $35,240 $38,160 $44,610 $54,750 $63,690
      Pittsfield, MA Metro Area Hourly $16.56 $17.60 $20.98 $26.44 $29.85
      Yearly $34,450 $36,610 $43,630 $54,990 $62,090
      Amherst Town-Northampton, MA Metro Area Hourly $16.41 $17.69 $20.72 $24.66 $29.83
      Yearly $34,130 $36,800 $43,100 $51,290 $62,040