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Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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      Wages for Customer Service Representatives in NEW YORK

      View National Data

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      Location Pay
      Period      		 2024
      10% 25% Median 75% 90%
      United States Hourly $14.75 $17.29 $20.59 $24.11 $30.16
      Yearly $30,690 $35,970 $42,830 $50,140 $62,730
      New York Hourly $17.06 $18.91 $23.00 $28.89 $37.10
      Yearly $35,480 $39,340 $47,840 $60,090 $77,170
      New York-Newark-Jersey City, NY-NJ Metro Area Hourly $17.34 $19.36 $23.50 $29.46 $37.50
      Yearly $36,060 $40,270 $48,890 $61,270 $78,000
      Buffalo-Cheektowaga, NY Metro Area Hourly $16.38 $18.06 $22.01 $26.54 $31.63
      Yearly $34,080 $37,560 $45,770 $55,210 $65,790
      Albany-Schenectady-Troy, NY Metro Area Hourly $17.00 $18.32 $21.96 $25.66 $30.64
      Yearly $35,360 $38,100 $45,680 $53,380 $63,740
      Ithaca, NY Metro Area Hourly $15.99 $18.14 $21.73 $26.26 $27.21
      Yearly $33,250 $37,740 $45,200 $54,610 $56,600
      Syracuse, NY Metro Area Hourly $16.42 $18.06 $21.57 $26.54 $31.49
      Yearly $34,160 $37,570 $44,870 $55,210 $65,500
      Central East New York Balance of State Hourly $16.02 $17.66 $21.53 $26.41 $29.58
      Yearly $33,330 $36,720 $44,790 $54,920 $61,520
      Utica-Rome, NY Metro Area Hourly $15.30 $17.27 $21.36 $25.34 $30.53
      Yearly $31,830 $35,930 $44,420 $52,710 $63,500
      Kiryas Joel-Poughkeepsie-Newburgh, NY Metro Area Hourly $16.53 $18.21 $21.25 $24.35 $30.70
      Yearly $34,380 $37,880 $44,190 $50,650 $63,850
      Rochester, NY Metro Area Hourly $16.25 $17.89 $21.20 $24.08 $29.83
      Yearly $33,790 $37,220 $44,100 $50,090 $62,050
      Binghamton, NY Metro Area Hourly $16.51 $17.68 $20.54 $26.36 $30.49
      Yearly $34,350 $36,770 $42,720 $54,830 $63,420
      Kingston, NY Metro Area Hourly $15.93 $17.29 $20.43 $24.39 $30.16
      Yearly $33,140 $35,970 $42,490 $50,730 $62,720
      Capital/Northern New York Balance of State Hourly $16.08 $17.60 $19.67 $22.99 $28.39
      Yearly $33,440 $36,610 $40,910 $47,820 $59,060
      Southwest New York Balance of State Hourly $16.09 $17.50 $19.34 $23.91 $28.71
      Yearly $33,460 $36,400 $40,230 $49,730 $59,710
      Watertown-Fort Drum, NY Metro Area Hourly $15.32 $17.74 $18.98 $22.00 $26.91
      Yearly $31,860 $36,890 $39,490 $45,760 $55,980
      Glens Falls, NY Metro Area Hourly $15.80 $17.38 $18.90 $23.34 $29.33
      Yearly $32,870 $36,150 $39,300 $48,540 $61,000
      Elmira, NY Metro Area Hourly $15.00 $16.66 $17.97 $23.24 $28.37
      Yearly $31,200 $34,640 $37,390 $48,350 $59,000