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Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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      Wages for Customer Service Representatives in OHIO

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      Location Pay
      Period      		 2024
      10% 25% Median 75% 90%
      United States Hourly $14.75 $17.29 $20.59 $24.11 $30.16
      Yearly $30,690 $35,970 $42,830 $50,140 $62,730
      Ohio Hourly $14.67 $17.48 $20.92 $23.54 $29.23
      Yearly $30,520 $36,360 $43,510 $48,960 $60,790
      Columbus, OH Metro Area Hourly $16.10 $18.19 $22.00 $23.80 $29.05
      Yearly $33,480 $37,830 $45,760 $49,500 $60,420
      Dayton-Kettering-Beavercreek, OH Metro Area Hourly $14.79 $17.68 $21.58 $23.26 $28.40
      Yearly $30,760 $36,770 $44,890 $48,380 $59,070
      Cleveland, OH Metro Area Hourly $14.73 $17.55 $21.14 $24.59 $30.04
      Yearly $30,640 $36,500 $43,960 $51,150 $62,480
      West Northwestern Ohio Balance of State Hourly $13.91 $17.13 $20.98 $23.82 $30.05
      Yearly $28,930 $35,640 $43,640 $49,550 $62,490
      Akron, OH Metro Area Hourly $14.55 $17.43 $20.80 $24.74 $30.80
      Yearly $30,270 $36,250 $43,260 $51,450 $64,060
      Toledo, OH Metro Area Hourly $13.99 $16.70 $19.89 $23.80 $29.47
      Yearly $29,100 $34,740 $41,360 $49,500 $61,300
      Cincinnati, OH-KY-IN Metro Area Hourly $14.52 $17.26 $19.57 $23.28 $29.04
      Yearly $30,200 $35,910 $40,700 $48,430 $60,390
      North Northeastern Ohio Balance of State (noncontiguous) Hourly $13.91 $16.21 $19.37 $23.60 $29.54
      Yearly $28,930 $33,710 $40,280 $49,090 $61,450
      Eastern Ohio Balance of State Hourly $13.71 $16.74 $18.90 $22.66 $29.27
      Yearly $28,520 $34,820 $39,320 $47,140 $60,880
      Canton-Massillon, OH Metro Area Hourly $13.59 $16.93 $18.68 $22.41 $27.61
      Yearly $28,260 $35,210 $38,850 $46,620 $57,440
      Wheeling, WV-OH Metro Area Hourly $12.94 $16.63 $18.45 $22.25 $26.45
      Yearly $26,920 $34,580 $38,370 $46,290 $55,010
      Southern Ohio Balance of State Hourly $13.62 $15.56 $18.24 $22.17 $28.74
      Yearly $28,330 $32,370 $37,940 $46,120 $59,780
      Youngstown-Warren, OH Metro Area Hourly $12.73 $15.32 $18.11 $24.61 $27.41
      Yearly $26,470 $31,870 $37,670 $51,190 $57,010
      Lima, OH Metro Area Hourly $13.54 $15.53 $18.05 $23.52 $29.32
      Yearly $28,150 $32,300 $37,540 $48,910 $60,990
      Springfield, OH Metro Area Hourly $14.01 $15.25 $17.87 $21.23 $25.76
      Yearly $29,150 $31,710 $37,160 $44,150 $53,590
      Sandusky, OH Metro Area Hourly $13.82 $16.46 $17.77 $22.49 $27.92
      Yearly $28,740 $34,250 $36,970 $46,790 $58,070
      Huntington-Ashland, WV-KY-OH Metro Area Hourly $13.05 $14.85 $17.54 $22.97 $27.45
      Yearly $27,140 $30,900 $36,490 $47,780 $57,090
      Mansfield, OH Metro Area Hourly $13.33 $14.41 $17.47 $22.35 $28.82
      Yearly $27,720 $29,970 $36,330 $46,480 $59,940
      Weirton-Steubenville, WV-OH Metro Area Hourly $11.36 $13.90 $16.71 $21.98 $27.05
      Yearly $23,640 $28,900 $34,770 $45,720 $56,270