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Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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      Wages for Customer Service Representatives in PENNSYLVANIA

      View National Data

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      Location Pay
      Period      		 2024
      10% 25% Median 75% 90%
      United States Hourly $14.75 $17.29 $20.59 $24.11 $30.16
      Yearly $30,690 $35,970 $42,830 $50,140 $62,730
      Pennsylvania Hourly $14.39 $17.15 $20.71 $25.10 $31.58
      Yearly $29,940 $35,670 $43,080 $52,200 $65,690
      Philadelphia-Camden-Wilmington, PA-NJ-DE-MD Metro Area Hourly $15.25 $17.54 $21.77 $27.24 $32.31
      Yearly $31,710 $36,480 $45,280 $56,660 $67,210
      Lancaster, PA Metro Area Hourly $14.04 $16.82 $20.65 $24.28 $29.84
      Yearly $29,200 $34,990 $42,960 $50,510 $62,070
      Pittsburgh, PA Metro Area Hourly $14.74 $17.25 $19.86 $23.71 $29.87
      Yearly $30,650 $35,880 $41,300 $49,310 $62,140
      Allentown-Bethlehem-Easton, PA-NJ Metro Area Hourly $14.28 $17.01 $19.50 $23.73 $29.46
      Yearly $29,700 $35,390 $40,560 $49,350 $61,290
      Harrisburg-Carlisle, PA Metro Area Hourly $14.50 $17.00 $19.31 $23.22 $29.85
      Yearly $30,160 $35,370 $40,170 $48,300 $62,080
      Reading, PA Metro Area Hourly $15.00 $17.06 $19.08 $23.68 $28.82
      Yearly $31,200 $35,480 $39,680 $49,260 $59,940
      York-Hanover, PA Metro Area Hourly $13.42 $16.92 $19.00 $23.18 $29.38
      Yearly $27,920 $35,190 $39,510 $48,200 $61,100
      Gettysburg, PA Metro Area Hourly $13.84 $15.79 $18.83 $22.97 $29.83
      Yearly $28,780 $32,830 $39,170 $47,770 $62,050
      Central Pennsylvania Balance of State Hourly $12.99 $16.03 $18.70 $22.63 $28.16
      Yearly $27,010 $33,330 $38,890 $47,060 $58,560
      Scranton--Wilkes-Barre, PA Metro Area Hourly $14.17 $16.22 $18.67 $22.84 $28.47
      Yearly $29,460 $33,730 $38,820 $47,520 $59,220
      Erie, PA Metro Area Hourly $14.03 $16.26 $18.61 $23.10 $28.73
      Yearly $29,180 $33,820 $38,700 $48,050 $59,750
      Northwestern Pennsylvania Balance of State Hourly $14.23 $16.24 $18.29 $22.43 $28.14
      Yearly $29,590 $33,780 $38,050 $46,650 $58,520
      Southwestern Pennsylvania Balance of State Hourly $13.47 $15.92 $18.20 $22.17 $28.55
      Yearly $28,020 $33,110 $37,860 $46,110 $59,390
      Lebanon, PA Metro Area Hourly $13.12 $15.15 $18.18 $22.05 $26.41
      Yearly $27,290 $31,510 $37,810 $45,860 $54,920
      Northeastern Pennsylvania Balance of State Hourly $13.52 $16.09 $18.13 $22.22 $27.08
      Yearly $28,110 $33,460 $37,710 $46,220 $56,320
      Chambersburg, PA Metro Area Hourly $12.59 $16.19 $18.05 $22.64 $27.46
      Yearly $26,190 $33,680 $37,550 $47,090 $57,110
      State College, PA Metro Area Hourly $12.22 $14.74 $17.69 $23.51 $29.45
      Yearly $25,420 $30,650 $36,800 $48,910 $61,250
      Altoona, PA Metro Area Hourly $11.82 $15.14 $17.28 $21.51 $25.99
      Yearly $24,580 $31,480 $35,940 $44,740 $54,060
      Williamsport, PA Metro Area Hourly $14.55 $15.31 $16.91 $20.72 $25.66
      Yearly $30,270 $31,840 $35,170 $43,100 $53,370
      Johnstown, PA Metro Area Hourly $12.81 $14.25 $16.51 $19.90 $24.37
      Yearly $26,640 $29,640 $34,330 $41,390 $50,680