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Wage information comes from the Bureau of Labor Statistics, Occupational Employment Statistics Program. The OES is a semi-annual survey that provides wage and employment statistics for the nation, each state, and sub-state regions.

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          Wages for Customer Service Representatives in UNITED STATES


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          Location Pay
          Period          		 2024
          10% 25% Median 75% 90%
          United States Hourly $14.75 $17.29 $20.59 $24.11 $30.16
          Yearly $30,690 $35,970 $42,830 $50,140 $62,730
          Florida Hourly $14.56 $16.84 $18.70 $22.50 $27.60
          Yearly $30,280 $35,020 $38,890 $46,800 $57,410
          Rhode Island Hourly $16.61 $18.91 $22.35 $25.28 $30.75
          Yearly $34,540 $39,340 $46,490 $52,580 $63,970
          Massachusetts Hourly $17.36 $19.20 $23.11 $29.02 $34.75
          Yearly $36,100 $39,930 $48,060 $60,370 $72,280
          Virginia Hourly $14.25 $16.85 $18.85 $23.26 $29.25
          Yearly $29,640 $35,040 $39,210 $48,370 $60,840
          Nebraska Hourly $16.04 $17.26 $19.61 $23.09 $27.88
          Yearly $33,370 $35,890 $40,790 $48,020 $58,000
          Oregon Hourly $17.00 $18.86 $22.25 $25.32 $29.89
          Yearly $35,350 $39,220 $46,280 $52,660 $62,180
          Ohio Hourly $14.67 $17.48 $20.92 $23.54 $29.23
          Yearly $30,520 $36,360 $43,510 $48,960 $60,790
          Utah Hourly $14.74 $17.33 $19.30 $23.03 $27.94
          Yearly $30,650 $36,040 $40,150 $47,910 $58,110
          Georgia Hourly $13.70 $16.34 $18.77 $22.70 $28.47
          Yearly $28,490 $33,980 $39,030 $47,220 $59,210
          South Carolina Hourly $13.38 $15.83 $18.24 $22.38 $27.61
          Yearly $27,830 $32,920 $37,940 $46,550 $57,420
          Illinois Hourly $15.45 $17.77 $21.59 $26.53 $32.55
          Yearly $32,140 $36,950 $44,910 $55,190 $67,710
          Guam Hourly $10.50 $11.75 $14.10 $17.34 $19.22
          Yearly $21,840 $24,440 $29,320 $36,070 $39,980
          New York Hourly $17.06 $18.91 $23.00 $28.89 $37.10
          Yearly $35,480 $39,340 $47,840 $60,090 $77,170
          Oklahoma Hourly $13.17 $15.52 $18.06 $22.57 $26.88
          Yearly $27,400 $32,270 $37,570 $46,950 $55,910
          Virgin Islands Hourly $13.27 $14.74 $17.19 $20.93 $27.69
          Yearly $27,600 $30,660 $35,750 $43,540 $57,600
          Vermont Hourly $17.03 $18.97 $22.21 $26.93 $31.63
          Yearly $35,420 $39,450 $46,190 $56,020 $65,790
          West Virginia Hourly $12.76 $15.79 $18.08 $23.00 $27.78
          Yearly $26,540 $32,850 $37,610 $47,840 $57,780
          Maryland Hourly $15.29 $17.20 $19.38 $23.57 $30.02
          Yearly $31,800 $35,780 $40,310 $49,030 $62,440
          Minnesota Hourly $16.84 $18.93 $22.82 $28.29 $32.27
          Yearly $35,030 $39,360 $47,470 $58,840 $67,120
          Arkansas Hourly $14.11 $16.11 $18.02 $21.85 $26.09
          Yearly $29,340 $33,510 $37,490 $45,450 $54,270
          Louisiana Hourly $12.62 $14.81 $17.26 $20.85 $25.26
          Yearly $26,250 $30,800 $35,890 $43,360 $52,550
          Texas Hourly $13.73 $16.28 $18.80 $22.88 $28.08
          Yearly $28,550 $33,860 $39,100 $47,600 $58,410
          California Hourly $17.95 $19.69 $22.98 $29.07 $36.13
          Yearly $37,340 $40,950 $47,790 $60,470 $75,160
          Alaska Hourly $17.14 $18.19 $21.52 $24.66 $30.47
          Yearly $35,660 $37,820 $44,760 $51,280 $63,390
          Puerto Rico Hourly $9.62 $10.38 $12.30 $14.13 $16.83
          Yearly $20,000 $21,580 $25,580 $29,390 $35,010
          Michigan Hourly $14.97 $17.35 $20.46 $23.86 $30.52
          Yearly $31,140 $36,080 $42,560 $49,630 $63,490
          North Carolina Hourly $13.87 $16.47 $19.01 $23.00 $28.41
          Yearly $28,860 $34,250 $39,530 $47,850 $59,090
          Wyoming Hourly $13.54 $17.00 $18.92 $22.87 $26.83
          Yearly $28,160 $35,360 $39,360 $47,570 $55,800
          Idaho Hourly $13.42 $16.02 $18.95 $22.77 $28.42
          Yearly $27,900 $33,310 $39,420 $47,360 $59,120
          Tennessee Hourly $14.21 $16.70 $19.29 $22.93 $28.73
          Yearly $29,550 $34,730 $40,130 $47,700 $59,750
          Arizona Hourly $16.13 $17.75 $20.88 $23.83 $29.67
          Yearly $33,550 $36,910 $43,440 $49,570 $61,720
          Washington Hourly $18.32 $20.99 $23.63 $28.40 $34.99
          Yearly $38,110 $43,660 $49,150 $59,080 $72,790
          South Dakota Hourly $14.65 $16.85 $19.12 $23.14 $26.96
          Yearly $30,470 $35,060 $39,760 $48,130 $56,080
          Mississippi Hourly $13.43 $14.86 $17.11 $19.08 $23.18
          Yearly $27,940 $30,910 $35,580 $39,680 $48,220
          Connecticut Hourly $16.96 $18.80 $22.72 $27.86 $34.22
          Yearly $35,280 $39,100 $47,260 $57,940 $71,190
          Hawaii Hourly $14.90 $17.42 $19.53 $23.85 $30.17
          Yearly $31,000 $36,230 $40,630 $49,600 $62,760
          Kansas Hourly $14.00 $16.11 $18.43 $22.72 $28.03
          Yearly $29,120 $33,500 $38,330 $47,260 $58,300
          Indiana Hourly $14.69 $17.09 $20.00 $24.10 $30.26
          Yearly $30,540 $35,550 $41,600 $50,140 $62,930
          Delaware Hourly $16.12 $17.77 $22.26 $26.71 $32.71
          Yearly $33,530 $36,950 $46,300 $55,550 $68,030
          Nevada Hourly $13.71 $16.36 $18.73 $22.09 $27.72
          Yearly $28,530 $34,040 $38,950 $45,950 $57,660
          District of Columbia Hourly $17.38 $18.65 $23.66 $30.01 $38.82
          Yearly $36,140 $38,790 $49,210 $62,410 $80,750
          Missouri Hourly $14.58 $17.08 $20.12 $23.91 $29.87
          Yearly $30,320 $35,530 $41,850 $49,740 $62,130
          Colorado Hourly $17.00 $18.85 $22.12 $25.55 $30.37
          Yearly $35,350 $39,210 $46,020 $53,140 $63,160
          Wisconsin Hourly $15.14 $18.10 $22.10 $25.73 $30.36
          Yearly $31,500 $37,650 $45,980 $53,520 $63,150
          New Hampshire Hourly $15.36 $17.80 $22.58 $27.97 $31.09
          Yearly $31,960 $37,030 $46,960 $58,170 $64,670
          Maine Hourly $16.81 $18.00 $21.75 $24.20 $30.91
          Yearly $34,960 $37,440 $45,240 $50,340 $64,290
          New Jersey Hourly $16.36 $18.29 $22.47 $27.40 $33.65
          Yearly $34,030 $38,030 $46,740 $56,990 $69,990
          Kentucky Hourly $13.68 $15.51 $18.07 $22.42 $27.93
          Yearly $28,450 $32,260 $37,580 $46,640 $58,090
          Alabama Hourly $14.34 $16.04 $18.14 $22.02 $24.83
          Yearly $29,820 $33,370 $37,730 $45,800 $51,640
          Iowa Hourly $14.88 $17.41 $21.63 $24.61 $30.15
          Yearly $30,940 $36,220 $44,990 $51,200 $62,710
          North Dakota Hourly $15.92 $17.79 $20.75 $24.52 $30.70
          Yearly $33,120 $37,010 $43,160 $51,000 $63,860
          Montana Hourly $14.73 $17.80 $21.07 $23.43 $28.30
          Yearly $30,640 $37,020 $43,820 $48,730 $58,860
          Pennsylvania Hourly $14.39 $17.15 $20.71 $25.10 $31.58
          Yearly $29,940 $35,670 $43,080 $52,200 $65,690
          New Mexico Hourly $14.27 $16.52 $18.30 $22.00 $27.18
          Yearly $29,680 $34,370 $38,060 $45,760 $56,520
          American Samoa Hourly not available not available not available not available not available
          Yearly not available not available not available not available not available
          U.S. Virgin Islands Hourly not available not available not available not available not available
          Yearly not available not available not available not available not available
          Northern Mariana Islands Hourly not available not available not available not available not available
          Yearly not available not available not available not available not available