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Collection Agency Collector
License Description Collection Agency Collectors contact debtors to collect delinquent accounts, bills, or other forms of indebtedness, including but not limited to Non-Sufficient Funds checks. The collectors contact the debtors and attempt to persuade them to pay the amount due. Accurate records must be kept of all collections received and of the status of accounts. Additionally, collectors must be knowledgeable of and comply with State and Federal Law regarding the conduct of collectors. Requirements: 1) Must be an employee of a licensed collection agency. 2) Must possess patience, persistence, and tact, and be skilled in various modes of communications. 3) Must be knowledgeable of the Federal Fair Debt Collection Practices Act and A.C.A. -º17-24-101 et seq. No examinations are required for the collectors. The Agency Manager is required to educate and supervise the collectors. Registration fee: $20.00, Renewal fee: $20.00 per year. The Licensed Collection Agency is responsible for making sure the registration fee is paid.
Licensing Agency
Arkansas Department of Labor and Licensing
Arkansas State Board of Collection Agencies
900 West Capitol Avenue, Suite 400
Little Rock, AR 72201-9707
(501) 534 6413
rhonda.hetland@arkansas.gov
Active Status Active
Active Military/Veterans A temporary license is available to military and spouses until formal license approval
Continuing Education No continuing education requirement to maintain license
Criminal Record No criminal record prohibitions
Education No educational requirements
Exam No exam required
License Type Tied to business
License Updated 06/28/2022
Physical Requirements No physical requirements
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