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Collection Agency Manager
License Description A Collection Agency Manager supervises all phases of activity within a collection agency, trains collectors and other personnel who engage in the business of collections, has fiduciary responsibility for his or her clients' funds which they have collected, must be knowledgeable of Federal and State Law, must educate his or her employees as to proper conduct, etc. The Collection Agency Manager is affiliated with a licensed Collection Agency. Requirements: 1) Must be an employee of a licensed collection agency. 2) Must be at least 21 years of age. 3) May not be a sheriff, deputy sheriff, constable or other law enforcement officer. 4) Must be knowledgeable of the Arkansas Fair Debt Collection Practices Act and other applicable state and federal laws and regulations. 5) Must pass a credit check; OR provide proof of licensure from another state with a collection agency regulatory statute substantially similar to Arkansas. Registration fee: $20.00, Renewal fee: $20.00 per year
Licensing Agency
Arkansas Department of Labor and Licensing
Arkansas State Board of Collection Agencies
900 West Capitol Avenue, Suite 400
Little Rock, AR 72201-9707
(501) 534 6413
rhonda.hetland@arkansas.gov
Active Status Active
Active Military/Veterans A temporary license is available to military and spouses until formal license approval
Continuing Education No continuing education requirement to maintain license
Criminal Record No criminal record prohibitions
Education No educational requirements
Exam No exam required
License Type Tied to business
License Updated 06/28/2022
Physical Requirements No physical requirements
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